Following are the Terms of Usage/ Service for
Healthrx Ventures Private Limited’s ('Rocket Health”)
services (“Service,” “Rocket Health” “we,” or “us”). These terms and
conditions govern your use of Service at Rocket Health’s Application
(“App”) or Website (“Web”) (collectively as “Platform”); by using the
Services on any Platform, you accept these terms and conditions in
full. If you disagree with these terms and conditions or any part of
these terms and conditions, you must not use the Services.
The provision of Services (whether app or web) uses cookies. By
using this Service and agreeing to these terms and conditions, you
consent to our Rocket Health’s use of cookies in accordance with the
terms of Rocket Health’s Privacy Policy.
By using the Service in any way, you are agreeing to comply with and be bound by this Privacy Policy and Terms of Usage, as applicable (collectively “Related Agreements”), and all rules,
policies and disclaimers posted on the Service or about which you are
notified (collectively “Terms”). If you do not agree with all the
Terms, or if you are under the age of Eighteen (18), do not use the
Service. Please review all of the Terms carefully before using the
Service.
By using the Service, you (i) agree to be bound by
the Terms and (ii) represent that you are over the age of Eighteen
(18) and able to form legally binding contracts.
Please
note that these Terms provide that if you and Rocket Health are unable
to resolve any disputes that arise between you and Rocket Health, the
dispute will be resolved by a specific dispute resolution process that
may include arbitration. Arbitration is binding and is more informal
than a lawsuit in court. Arbitration uses a neutral arbitrator instead
of a judge or jury, allows for more limited discovery than in court,
and is subject to very limited review by courts. Arbitrators can award
the same damages and relief that a court can award. You also agree
that any claims or disputes cannot be brought as a class action.
Please carefully review the Dispute Resolution section.
License to use application and website
Unless otherwise stated, Rocket Health and/or its licensors own the
intellectual property rights in the Platform and material on the
Platform. Subject to the license below, all these intellectual
property rights are reserved.
Rocket Health hereby grants
you a non-exclusive, non-transferable subscription to use the Service
during the Term, solely for your personal/ internal use in accordance
with the use parameters described in the order form utilized to order
such subscription and subject to these Terms of Service.
You shall not modify, reverse engineer, decompile, disassemble, or
attempt to derive the source code of Rocket Health web Service, or
assist any other person or entity in doing so. You acknowledge that
all content, including but not limited to text, software, music,
sound, photographs, video, graphics or other material contained in
listings, sponsor advertisements or email-distributed, commercially
produced information presented to you by the Service, by RocketHealth,
Users, or other content providers, is protected by copyrights,
trademarks, service marks, patents or other proprietary rights and
laws. You may not modify, copy, reproduce, republish, upload, post,
transmit, or distribute in any way content available through the
Service, including code and software for commercial purposes. For
permission to use third-party materials appearing on the Service,
please contact the copyright owner. You do not acquire ownership
rights to any content, document or other materials viewed through the
Service. The posting of information or materials on the Service does
not constitute a waiver of any right in such information and
materials.
User may categorically note that any use or
reliance on any content posted or obtained from usage is completely at
your own risk and consequences. Rocket Health do not subscribe,
endorse, support, represent or guarantee the completeness,
truthfulness, accuracy, or reliability of any content or
communications posted or endorse any opinions expressed herein. User
must know that they may be exposed to Content that might be
unpleasant, offensive, harmful, inaccurate, deceptive, frivolous, fake
or otherwise inappropriate. All Content is the sole responsibility of
the person who originated, posted, left or published in any manner
such Content. RocketHealth may not monitor or control the content
posted via the Services and, therefore cannot, in any manner, take
responsibility for such content.
We reserve the right to
remove Content that violates the User Agreement, including but not
limited to intellectual property violation, infringement,
misappropriation, impersonation, unlawful conduct, or harassment. User
may report any such content by email at care@rockethealth.app.
You grant to RocketHealth a non-exclusive, irrevocable,
perpetual, worldwide, royalty-free, sublicensable (through multiple
tiers) license to use, reproduce, display, edit, copy, modify,
transmit, publicly perform, extract, analyse, research and create
derivative works from, content that you have provided or have left in
your Posts, in any media now known or not currently known.
This licensed right may be exercised in order to provide the Service
and for other purposes.
You are consciously aware that
while using Rocket Health, you are solely responsible for your act,
omission or conduct and Rocket Health shall be responsible in any
manner whatsoever. You shall be solely liable for any violation of any
applicable central or state laws. You undertake to unconditionally
indemnify both RocketHealth against any loss, liability and
consequences arising out of your act or omission
By using
Rocket Health to collect data from and optimize your social media
channels or with any third party, you’re also agreeing to be bound by
their Terms of Service.
Setting up Your Account
You must provide accurate and complete information, including your
legal full name, a working email address, and any other information
requested during the account signup process to obtain an account and
use the Service, and update this information if it changes.
You must be a human being to set up an account and use the Service.
Accounts may not be created by “bots” or other automated methods.
You are responsible for keeping your account and password
secure, and are also responsible for all activities using your account
or password. RocketHealth is not liable for any loss or damage that
results from your failure to comply with this obligation or
unauthorized use of your account.
You may never use
another’s account without permission.
You must notify
Rocket Health immediately of any breach of security or unauthorized
use of your account.
You must inform Rocket Health’s Admin
immediately about any sort of harassment, abuse, verbal abuse or
trolling etc. However, under any circumstances the user can be held
RocketHealth liable for any of aforesaid consequences.
Teleconsultation or Diagnostic Services:
Rocket Health enables you to connect with psychologists, doctors,
registered medical practitioners, and diagnostic service providers
through various modes available on its app and website for availing
various services and also allows you to buy various products available
on its Platform.
You should know that that Rocket Health
collects your information for the provision of the Services and
allied/ancillary purposes, which may be shared with the various
registered practitioners, who shall be providing eligible services.
Information to be collected inter alia includes, name, father’s name,
address, medical history, email, mobile etc.
You must know
that Rocket Health is not involved in providing any healthcare
services and therefore is not responsible for any interactions between
you and such practitioners or for availing any medical services
through this platform in any manner whatsoever.
Booking and Payment: Booking for various healthcare services made available by Rocket Health
shall be done at its app or website which may have third party link and
generally acceptable payment mechanism. You agree that you shall not hold
Rocket Health liable or accountable for any payment made for any product
and services, however, RocketHealth will assist you in case of any difficulty
or for required assistance.
Cancellation and Refund: You should know that cancellation and refund for any products
purchased is governed by the terms of such product catalogue. For
availing healthcare services, cancellation or rescheduling for the
booking can be done 24 hours prior to the appointment.
Termination
You are solely responsible
for properly closing your account.
You can close your account at
any time by emailing us at care@rockethealth.app
Acceptable Use
You must not use this Platform in any way that causes, or may cause,
damage to the Platform or impairment of the availability or
accessibility of the Platform; or in any way which is unlawful,
illegal, fraudulent or harmful, or in connection with any unlawful,
illegal, fraudulent or harmful purpose or activity.
You
must not use this Platform to copy, store, host, transmit, send, use,
publish or distribute any material which consists of (or is linked to)
any spyware, computer virus, Trojan horse, worm, keystroke logger,
rootkit or other malicious computer software.
You must not
conduct any systematic or automated data collection activities
(including without limitation scraping, data mining, data extraction
and data harvesting) on or in relation to this Platform without
RocketHealth’s express written consent.
You must not use
this Platform to transmit or send unsolicited commercial
communications.
Rocket Health uses all applicable data
protection tools and techniques and is compliant with data protection
requirement as per Indian Laws (Information Technology Act, 2000) and
the terms of usage is bound to be updated/ amended periodically. As
and when terms are amended, or updated, an intimation will be sent and
even otherwise any subsequent usage of Rocket Health post amendment
shall be considered as deemed acceptance. User are advised to check
the terms of usage from time to time and shall use RocketHealth only
upon acceptance of the terms of usage.
Exclusion of Warranties
Rocket Health services and related documentation are provided “as is”
and without any warranty of any kind either express or implied,
including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. No information,
whether oral or written, obtained by you from us through this service
shall create any warranty, representation or guarantee not expressly
stated in these terms. Rocket Health does not represent or warrant
that the service will be uninterrupted or error-free, that defects
will be corrected, or that this service or the server that makes it
available, are free of viruses or other harmful components. Rocket
Health does not warrant or represent that the use or the results of
the use of the materials available through the service, from third
parties or a linked service will be correct, accurate, timely,
reliable or otherwise. Some states or other jurisdictions do not allow
the exclusion of implied warranties, so the above exclusions may not
apply to you. You may also have other rights that vary from state to
state and jurisdiction to jurisdiction. However, any action against
Rocket Health is unequivocally subject to Dispute Resolution as stated
below and to which the User unconditionally agrees. Further, use of
Rocket Health services is strictly as per Indian Jurisdiction and
therefore Rocket Health shall not be liable in any manner whatsoever
for any usage or law outside Indian Jurisdiction. User is strictly
cautioned to check their respective jurisdiction and seek necessary
legal advice.
Under no circumstances will Rocket Health be
liable for any loss or damage caused by a user’s reliance on
information obtained through the service, from third parties (such as
professionals or others) or a linked service, or user’s reliance on
any product or service obtained from a third party or a linked
service. Use of this service is at users’ sole risk. In any case, the
overall liability of Rocket Health is limited up to Rs. 1000.
No advice or information, whether oral or written, obtained by you
from Rocket Health or through or from the Rocket Health services shall
create any warranty.
Restricted access
Access to certain areas of this Platform is restricted. Rocket
Health reserves the right to restrict access to areas of this
Platform, or indeed this entire Platform, at Rocket Health’s
discretion.
If Rocket Health provides you with a user ID
and password to enable you to access restricted areas of this Platform
or other content or services, you must ensure that the user ID and
password are kept confidential.
Rocket Health may disable
your user ID and password in RocketHealth’s sole discretion without
notice or explanation.
Limitations of liability
Rocket Health will not be liable to you (whether under the law of
contact, the law of torts or otherwise) in relation to the contents
of, or use of, or otherwise in connection with, this Platform:
for any direct loss;
for any indirect, special or
consequential loss;
or for any business losses, loss of revenue,
income, profits or anticipated savings, loss of contracts or business
relationships, loss of reputation or goodwill, or loss or corruption
of information or data.
These limitations of liability
apply even if Rocket Health has been expressly advised of the
potential loss.
Exceptions
Nothing in this Platform disclaimer will exclude or limit any
warranty implied by law that it would be unlawful to exclude or limit;
and nothing in this Platform disclaimer will exclude or limit
RocketHealth’s liability in respect of any:
death or
personal injury caused by Rocket Health’s negligence;
fraud or
fraudulent misrepresentation on the part of Rocket Health; or matter
which it would be illegal or unlawful for RocketHealth to exclude or
limit, or to attempt or purport to exclude or limit, its liability
Reasonableness
By using this
Platform, you agree that the exclusions and limitations of liability
set out in this Platform disclaimer are reasonable.
If you do
not think they are reasonable, you must not use this Platform.
Other parties
You accept that, as
a limited liability entity, Rocket Health has an interest in limiting
the personal liability of its officers and employees. You agree that
you will not bring any claim personally against Rocket Health’s
officers or employees in respect of any losses you suffer in
connection with the Platform.
You agree that the
limitations of warranties and liability set out in this Platform
disclaimer will protect Rocket Health’s officers, employees, agents,
subsidiaries, successors, assigns and sub-contractors as well as
Rocket Health.
Unenforceable provisions
If any provision of this Platform disclaimer is, or is found to be,
unenforceable under applicable law, that will not affect the
enforceability of the other provisions of this Platform disclaimer.
Indemnity
You hereby indemnify
Rocket Health and undertake to keep Rocket Health indemnified against
any losses, damages, costs, liabilities and expenses (including
without limitation legal expenses and any amounts paid by Rocket
Health to a third party in settlement of a claim or dispute on the
advice of Rocket Health’s legal advisers) incurred or suffered by
Rocket Health arising out of any breach by you of any provision of
these terms and conditions, or arising out of any claim that you have
breached any provision of these terms and conditions.
Breaches of these terms and conditions
Without prejudice to Rocket Health’s other rights under these terms
and conditions, if you breach these terms and conditions in any way,
Rocket Health may take such action as Rocket Health deems appropriate
to deal with the breach, including suspending your access to the
Platform, prohibiting you from accessing the Platform, blocking
computers using your IP address from accessing the Platform,
contacting your internet service provider to request that they block
your access to the Platform and/or bringing court proceedings against
you.
Variation
Rocket Health
may revise these terms and conditions from time-to-time. Revised
terms and conditions will apply to the use of this Platform from the
date of the publication of the revised terms and conditions on this
Platform. Please check this page regularly to ensure you are familiar
with the current version.
Dispute Resolution
Any dispute or differences arising from the Services availed herein
or any connected issue shall be referred to adjudication by a sole
arbitrator. Rocket Health shall be entitled to nominate the sole
arbitrator to adjudicate any dispute differences or claims arising out
of this Service, the venue of arbitration shall be at Gaya, Bihar and
courts at Gaya, Bihar shall have the exclusive jurisdiction for all
claims arising from this consignment. No other venue for arbitration
shall be accepted. User of the service agrees and accepts the same
unconditionally.
Assignment
Rocket Health may transfer, sub-contract or otherwise deal with
Rocket Health’s rights and/or obligations under these terms and
conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your
rights and/or obligations under these terms and conditions.
Severability
If a provision of these
terms and conditions is determined by any court or other competent
authority to be unlawful and/or unenforceable, the other provisions
will continue in effect. If any unlawful and/or unenforceable
provision would be lawful or enforceable if part of it were deleted,
that part will be deemed to be deleted, and the rest of the provision
will continue in effect.
Entire agreement
These terms and conditions constitute the entire agreement between
you and Rocket Health in relation to your use of this Platform, and
supersede all previous agreements in respect of your use of this
Platform.
RocketHealth’s details
RocketHealth is a service offered by Healthrx Ventures Private
Limited.
You can contact RocketHealth by email at
care@rockethealth.app.